Australia’s major banks face many challenges but they are strong and remarkably adaptive and resilient. They have also finally accepted they are too big to behave badly.
Tag Archives | Royal Commission
Financial advice took at battering at the Royal Commission, but if the focus starts on the client’s goals and eliminates conflicts, changes can set the industry up for a better future.
Professor Pamela Hanrahan of the UNSW provided much of the background material used by the Financial Services Royal Commission, and she reviews the final outcome in this BusinessThink interview.
The survey on the Royal Commission included hundreds of comments on what it overlooked. To give a perspective on how our readers felt about the results, here is a large sample.
Ken Henry deserves to be remembered for a remarkable contribution to Australia including the GFC rescue package, not for a few hours of misjudgement at the Royal Commission, being true to form.
There is much to admire about the work of the Royal Commission, but in recommending a ban on banks paying commissions to mortgage brokers, he has underestimated the role they play.
The Royal Commission did good work but it is not above criticism: faced with limited time, it spent too long on some subjects and missed crucial issues that will impact millions.
After a year of analysing financial services like it has never been done before, the RC Final Report was released today with 76 recommendations which are expected to be adopted. What will change?
The big institutions looked outside banking for growth, but found complex conglomerate structures hard to manage and needing different skills. Now it’s back to basics, just as another challenge looms.
Wealth management businesses can be profitable and part of a vertically-integrated financial services offer by banks. They could present their best products as being in the best interests of their clients.
Commissioner Hayne struggles to define ‘culture’ but it’s important because it will guide behaviour long after the Final Report is gathering dust.
A year of editorials is collected into a summary of the Royal Commission hearings. No need to rush out and buy one of the books that will hit the stores in the next few months.
Most financial advisers will say they have faced an increased level of scrutiny from clients due to the Royal Commission. The test is how the industry wins back trust.
Humans “are fantastically adept at rationalising and believing what we want to believe.” The Royal Commission received fascinating research on conflicts of interest and why financial advisers compromise best interests duty.
The CEO of the new Australian Financial Complaints Authority (AFCA) writes exclusively for Cuffelinks on how it will operate, including jurisdiction, remediation, efficiency and building trust.
The current system is complex and inequitable, and those most affected by aged care anomalies are often least able to understand the consequences.